Privacy Policy

Last updated: April 10, 2026

Introduction

TidiFinance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal finance management application.

TidiFinance operates from Manzini, Eswatini. By using our Service, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account (name, email address)
  • Set up your profile (location, currency preferences)
  • Contact customer support
  • Subscribe to our paid services (payment information is processed by our payment provider)

Financial Information

You may choose to enter financial information including:

  • Spending transactions and categories
  • Debt information (balances, interest rates, payment schedules)
  • Income and budget goals

Note: We do not store credit card numbers or banking credentials. All payment information is handled by our secure payment processor.

How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service
  • Process your transactions and manage your subscriptions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Generate analytics and insights about your spending
  • Improve and personalize your experience
  • Send you updates, security alerts, and administrative messages
  • Comply with legal obligations

Payment Processing

We use secure payment processor to handle all transactions. When you make a payment, your payment information is collected directly by our payment provider and is subject to their privacy policy. We do not store your credit card or banking information on our servers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • HTTPS encryption for all data transmission
  • Secure database hosting on Railway
  • Regular security updates
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes (e.g., tax records, fraud prevention).

Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at support@tidifinance.com.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.

Third-Party Services

We use the following third-party services:

  • Payment Processor: Processes subscription payments
  • SendGrid: Sends email notifications
  • Railway: Hosts our application and database
  • Google Analytics: Provides usage analytics

These services have their own privacy policies governing the use of your information.

Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. By using the Service, you consent to the transfer of your data to our servers and to the third parties with whom we share it as described in this policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: